Refund Policy

Sebring Tractor Service, Inc. recognizes that equipment purchases, parts, accessories, deposits, and other transactions may involve different terms depending on the product and transaction. Refunds, returns, cancellations, and exchanges are subject to the applicable written sales terms, invoice, purchase agreement, manufacturer requirements, and applicable law.

1. General Refund Policy

Refund requests are evaluated according to the applicable transaction documents and applicable law. Submitting a website inquiry does not create a purchase transaction.

2. Equipment Purchases

Equipment purchases may be subject to specific written terms. Customers should review the applicable purchase documentation before completing a transaction.

3. Deposits

Deposits, reservations, or advance payments may be subject to the specific terms provided at the time of the transaction.

4. Special-Order Items

Special-order equipment, parts, attachments, or accessories may be subject to different cancellation or return requirements. Customers should confirm applicable terms before placing an order.

5. Parts and Accessories

Returns of parts or accessories may depend on condition, installation, usage, packaging, special-order status, manufacturer requirements, and applicable transaction terms.

6. Used or Pre-Owned Equipment

If used or pre-owned equipment is sold, refund and return rights may be governed by the applicable written purchase agreement and applicable law.

7. Manufacturer Warranties

Manufacturer warranties, when applicable, are governed by the manufacturer’s warranty terms.

8. Billing Errors

If you believe a billing error occurred, contact support@sebringtractor.com. Include your name, company, invoice or transaction number, transaction date, amount, and description of the issue.

9. Refund Requests

Refund requests should be submitted promptly and include sufficient information to identify the transaction.

10. Review Process

Refund requests may be reviewed based on purchase agreement, invoice, product condition, return requirements, manufacturer requirements, special-order status, deposits, transaction status, and applicable law.

11. Approved Refunds

Approved refunds will generally be processed using the original payment method where reasonably possible. Processing times may depend on the payment processor or financial institution.

12. Non-Refundable Items

Certain items may be non-refundable where permitted by the applicable written agreement and law, including certain special-order products, customized items, installed items, used equipment transactions, non-returnable parts, and manufacturer-restricted products.

13. Policy Changes

Sebring Tractor Service, Inc. may update this Refund Policy periodically. The latest version will be posted on this page.

14. Contact

Sebring Tractor Service, Inc.
6920 State Road 66
Sebring, FL 33875
USA
(561) 212-7929
support@sebringtractor.com